Information We Collect

Garde-Malade may collect personal information when you:

• Purchase, order, return, or exchange products online.
• Contact our customer service by email or phone.
• Visit our website.
• Participate in our events, contests, or surveys.

Collection of Personal Information Online

Information you provide directly:

• First and last name
• Phone number(s)
• Shipping and billing addresses
• Email address
• Payment information

Information collected automatically:

We use technologies such as "cookies," web server logs, and web beacons to:

• Enhance your shopping experience.
• Analyze website usage.
• Customize our advertising and content.

We also use analytics services such as Google Analytics.

How We Use the Information

• Process your orders and requests.
• Manage your customer accounts.
• Prevent fraud.
• Analyze your purchases and preferences.
• Communicate promotions and events.
• Improve our services and products.

Sharing of Collected Information

We do not sell or rent your personal information. However, we may share your information with:

• Our subsidiaries and affiliated companies.
• Service providers (payment processing, shipping, marketing, data analysis).

Protection and Retention of Information

We use:

• Secure servers with restricted access.
• Firewalls and passwords.
• Staff training on confidentiality protection.

We retain your data as long as necessary for business operations or legal compliance.

SSL Technology

Our site uses SSL encryption technology to protect your data. Your payment information is transmitted securely and processed by Shopify and is not stored by Garde-Malade.

Contact

If you have any questions regarding this policy or your personal data:

Data Protection Officer: Alex R.
Email: privacy@garde-malade.ca