Shipping Information for U.S. Orders

We strive to ensure that all Garde-Malade orders reach our customers as smoothly and quickly as possible. For orders within the United States:

• Regular shipping time is 3 to 8 business days from the date of order.
• FedEx handles the majority of our shipments, ensuring fast and reliable delivery to most addresses.
• Canada Post & USPS  Please note that, due to tariffs, we are unable to ship to PO Boxes or remote areas via Canada Post or USPS at this time.
• All taxes and duties are included at checkout, so you won’t have any additional customs fees upon delivery. Some conditions apply.
• We offer FREE SHIPPING on orders over $50 🇺🇸 for most of territories.
• For Alaska and Hawaii, we offer FREE shipping on orders over $125 🇺🇸. A $15 shipping fee applies to orders below this amount.
• Please note that orders shipped to U.S. territories such as Hawaii, Puerto Rico, Guam, and others may take up to 4 weeks for delivery. We appreciate your patience and understanding.

Our goal is to offer the best shipping solution based on your location, so you can enjoy your Garde-Malade items with confidence. If you have any questions or specific shipping requests, please feel free to reach out to us!

Issue with Receiving Your Order

If you encounter a problem related to receiving your order (package not received, damaged, or any other issue), we ask that you contact us within a reasonable timeframe—within 10 days of the expected delivery date of your order. This allows us to efficiently process your request and take the necessary steps with the carrier. After this period, resolving the issue may become more complicated, and we may no longer be able to intervene with the carrier.

Customer service is our priority, whether it is for questions about a garment, delivery, or any other inquiries. Please do not hesitate to contact our team. You can email us at orders@garde-malade.com.